RACV eBike Pilot Program

RACV launched its eBike pilot program in 2017 with the aim of increasing awareness and providing access to a new mode of sustainable transport. This program has involved two main components;

  1. eBike trials: RACV have a small fleet of eBikes which we use for trials in local communities across Victoria. In 2017 we completed two trials, one in Geelong and one the inner northern suburbs of Melbourne. Each trial involved providing a small number of interested RACV members with an eBike for a period of 6 weeks and capturing their feedback regarding the eBike, what they like, dislike, and how an eBike may have changed their transport behaviour. These trials help underpin our public policy and advocacy with real world user perspectives. Findings from the completed trials, and information regarding planned trials for 2018, will be made available in the coming months.

  2. eBike package: RACV launched the eBikes pilot in 2017, making ownership more affordable through offering a monthly repayments program. The program was successful in attracting interest in electric-assisted cycling as an alternate option for commuting. However, due to a number of factors, RACV has made the decision to no longer offer any new sales of the eBikes package effective 18th May, 2018.

RACV is committed to supporting all road users including cyclists. Our much-loved Melbourne Bike Share service is used daily by commuters and tourists, and we continue to support cyclists with our Bike Assist roadside assistance product, as well as our continued support of key cycling events across Victoria and advocacy for a connected and safe bicycle network. We have recently called for significant infrastructure improvements that support bicycle riding on Sydney Road and St Kilda Road.

RACV would like to thank our loyal members who have taken up the eBike package or been involved in an eBike trial. We look forward to continuing our advocacy for bicycle riding in Victoria and offering more services in this space.

Please be assured that discontinuation of the eBike program will not cause any changes to the payment plan for current eBike owners