About your policy
Financial Services Guide and Product Disclosure Statement
The RACV Travel Insurance Combined Product Disclosure Statement and Financial Services Guide will help you understand your policy and provide you with the information to compare and make an informed decision about it.
Combined Product FSG and PDS policies issued from 25 September 2017
Combined Product FSG and PDS policies issued from 8 July 2016-24 September 2017
Combined FSG and PDS Policies issued 16 Sep 2015 to 7 July 2016
RACV Privacy Charter
The RACV Privacy Charter will help you understand how RACV collects, uses, discloses, holds and safeguards your personal information. The RACV Privacy Charter is available online.
RACV endeavours to ensure your personal details are up-to-date. If you have questions, concerns or would like to access or revise your personal records maintained by us, please contact RACV on 13 13 29 or visit an RACV shop during business hours.
If you have a complaint, please put it in writing. We will investigate and respond to any privacy complaints within a reasonable time. You can write to RACV at 550 Princes Highway, Noble Park North, Victoria 3174 Australia or message us.