Complete Care® Car Insurance has all the benefits of RACV Comprehensive Insurance, plus extra inclusions like emergency accommodation, pet assistance, and no excess for windscreen, sunroof and window glass repairs. Drive with confidence when you choose the highest level of RACV Motor Insurance available.
What’s Complete Care® Car Insurance?
Key benefit
New replacement vehicle if yours is considered a total loss, RACV Insurance agrees to pay your claim, the vehicle was purchased new and the incident occurred within the first 3 years of its registration.
More than just great cover
What does Complete Care® Car Insurance cover?
- Included
- Not included
This is only a summary of the inclusions for Complete Care® Motor Insurance. For more information, such as conditions, limits and exclusions, please read the Product Disclosure Statement.
For more information on General Exclusions and items not included in your cover, refer to the Product Disclosure Statement.
Compare Complete Care® and Comprehensive insurance
This is only a summary of some inclusions for RACV Car Insurance policies. Refer to the relevant Product Disclosure Statement for specific terms, conditions, limitations and exclusions. If you choose to add optional extras to your cover, you'll need to pay more on your premium.
See other car insurance options
Third Party Fire and Theft
Cover if your car is damaged by fire or stolen. Plus, for unintentional collision damage to other people’s property and vehicles.
Third Party Property Damage
Basic cover for unintentional collision damage to other people’s property and vehicles.
Make a claim or manage your policy
Make a claim
You can make a claim 24/7 in the app, online or by phone.
Find a policy document
You can view policy documents, or update your personal details and payment methods online.
Frequently asked questions
Yes, as long as they have a valid driver’s license. Additional excesses may apply for drivers under 25 and inexperienced drivers.
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Tips and advice for your car
^ Additional excess applies to drivers under 25 or with less than 2 years' driving experience
† Comprehensive, Third Party and Third Party Fire and Theft policies only.
* The Multi-Policy Discount and Years of Membership Benefits exclude Travel, Business and Farm Insurance products. To qualify for the Multi-Policy Discount, you must hold two eligible RACV Insurance policies. For further details, see the Premium, Excess and Discounts guide at racv.com.au. Discounts will only be applied until any applicable minimum premium is reached. On renewal, any increases or decreases in your premium may be limited by factors such as your previous year’s premium. You may not save more with more eligible policies and by staying with RACV Insurance longer if a minimum premium is reached, or limits have been applied to increases or decreases in your premium.
2 If you purchased a new or demonstrator vehicle weighing less than 2.5 tonnes, RACV Insurance considers it a total loss, a similar replacement vehicle is available in Australia and any credit provider noted on your Certificate of Insurance agrees. Further conditions apply. See the Product Disclosure Statement for details.
The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 230039 receives commission for each policy sold or renewed. Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. 227678.