Why choose RACV Home Insurance?

What does home insurance cover?

Home insurance can help provide financial protection against unexpected events such as fire, storms, flood*, and theft, which could damage your home and/or belongings. An insurance policy covers listed events, and these can be found, along with exclusions and limits, in the Product Disclosure Statement. Here is an overview of the perils covered in many standard policies. What's included depends on your insurer and your policy, so it advisable to check to make sure you're covered.

House fires

Fires can happen anywhere, including at home. Each year there are 3,000 house fires in Victoria according to the Country Fire Authority (CFA), most of which could be avoided. Kitchens are one of the most common locations for fires to start in the home, and lithium-ion batteries cause almost one fire every day in Victoria. 

Bushfires

Everyone in Victoria who lives near dense forest, bush, grassland or the coast needs to prepare their property for bushfire, according to the Country Fire Authority (CFA). Bushfire season generally spans from late spring through summer and into early autumn, but it's prudent to be prepared year-round. 

Storms

Every year storms cost Victorians around $28 million in damage and account for about 80 per cent of all Victoria State Emergency Service (VICSES) callouts. During the 2023-2024 financial year alone, Victoria experienced two catastrophic storm events, including the Valentine's Day storms that resulted in more than 27,000 insurance claims - with an average claim amount of $8,000.

Floods

One in 10 Australian homes has some level of flood risk. Storms and flash flooding occur throughout the year in Victoria, and it's important to be prepared. Flooding can threaten your home, with causes including riverine flooding, flash flooding, dam failure and storm surge, according to the Victorian State Emergency Service. 

Burglary and theft

Home burglaries in Victoria rose by 13.9 per cent to 30,545 cases in the year to June 2025, according to CSA data. Commonly stolen items included cash, documents, personal belongings, electrical appliances, and power tools, with jewellery losses totalling $29.3 million. Car keys were also a top target. Most burglars entered through doors or windows, underscoring the need to secure your home.

Is home insurance mandatory in Victoria?

While home insurance isn't legally required in Victoria, many mortgage lenders (home loan providers) will require it. It also helps provide you with peace of mind should an adverse event happen to your property.

Finding the right home insurance policy to suit your needs

Which RACV home insurance policy is right for me? 

Home Building Insurance

Building insurance provides cover for your house itself, plus home improvements like a garage, carport or in-ground pool. It also covers fixtures or items permanently attached to your home, such as light fixtures, kitchen cupboards, floating floorboards or built-in wardrobes.

Home Contents Insurance

Contents insurance provides cover for items that you own that aren’t permanently attached or fixed to the structure of your house. It may be useful to keep proof of ownership and value for your items, like a receipt, valuation or photograph.

Home Building and Contents Insurance

Combined home buildings and contents insurance offers cover for both the above. Check whether you can get a discount for combining your cover.

Landlord Insurance

Landlords may wish to purchase landlord insurance to cover their investment property for insured events like fire, flood* and storm, plus certain tenant-related incidents. Just like homeowners, landlords can choose from building, contents (that is, cover for furniture and furnishings provided to tenants) or combined cover for their investment property.

Renters Insurance

Renters can consider getting renters Insurance, which provides cover for items that they own and that they keep in or around their home. For example, RACV Renters Insurance can help you cover the cost of repairing or replacing your belongings, including appliances, electronics, furniture and clothing, if they’re lost or damaged in an insured event.

What are the benefits of RACV Home Insurance?

An RACV Home Insurance policy offers cover for your home and/or its contents against events like fire, storms, flood*, and theft, along with benefits such as temporary accommodation for you and your pets in certain circumstances, 24/7 claims support, exclusive member discounts and offers, including potential multi-policy and loyalty savings. You can choose a combined policy for comprehensive coverage or select buildings or contents insurance only. 

Every RACV Home Insurance policy comes with:

• A variety of basic excess options
• The flexibility of monthly or annual payments
• Access to membership benefits.
• Optional portable and valuable items cover
• Optional accidental damage and/or fusion cover

RACV Home Insurance claims assistance is available 24 hours a day, 7 days a week, call 13 19 03.

RACV offers a range of features that set us aside from other insurers

Along with a variety of basic excess options, flexible payment methods and access to RACV Member benefits, there are a number of features and benefits that set RACV Home Insurance apart from other insurers, including:

Broad cover: Includes theft cover even if a door or window was left unlocked.

Temporary accommodation: Up to 12 months of reasonable costs if something happens to your home and it becomes unliveable after a listed event. You’re eligible if you have lived in your home permanently before the listed event took place.

New for old replacement: If an insured item is stolen, damaged or destroyed by any event covered in your policy.

^{Read the Product Disclosure Statement for a full list and description of items covered in building, contents and combined policies. The Premium, Excess and Discounts guide (PED) provides further details on how we calculate your premium, excess levels and discounts.}

RACV Home Insurance offers optional extras

RACV Home Insurance optional extras include Accidental Damage, Fusion Cover, Valuable Items Cover, and Portable Items Cover for additional peace of mind. These cover you for unintentional damage, electric motor burnout, high-value items, and items you take outside your home, respectively.

Accidental Damage

Covers unintentional damage to your home or contents, such as accidentally breaking a TV or accidentally putting a hole in the ceiling. Find out more

Fusion Cover

Covers the burnout of electric motors in appliances like washing machines or air conditioners. Find out more

Valuable Items Cover

Increases the cover for specific categories of valuables, such as jewellery, art, or collections, beyond the standard policy limits. Find out more.

Portable Items Cover

Insures items like laptops, cameras, phones, and sporting equipment when they are outside your home. Find out more

RACV Home Insurance comes with instant RACV Member benefits

RACV Home Insurance gives you automatic membership to the RACV. As a membership organisation, everything the organisation does is to benefit members, while all RACV’s two million members receive access to a wide range of benefits. There are member benefits and deals across multiple categories, including:

• Fuel and motoring
• Movies and events
• Attractions and experiences
• Travel and holidays
• Food and dining
• Home and energy.

RACV loyalty discounts and multi-policy discounts

RACV offers discounts to RACV Members based on continuous membership years.

• Loyalty discount: The longer you're an RACV Member, the greater your discount on selected products with RACV's Years of Membership benefit**. 
• Multi-policy discounts: Take out two or more eligible policies and save up to 10 per cent on each – including Home and Car Insurance**. 

More: RACV Members save on these RACV products and services

RACV Home Insurance is award-winning

RACV Home Insurance is recognised across multiple categories as one of the most preferred home insurance providers in Australia. Our brand is proud to be named Mozo People’s Choice winner for Outstanding Customer Satisfaction 2023-2025.

RACV won Mozo’s People’s Choice Awards^ for Home Insurance in 2025 for:

• Excellent Customer Service
• Highly Trusted
• Most Recommended
• Outstanding Customer Satisfaction

^{^ RACV Home Insurance recognised in Mozo People’s Choice Awards 2023–2025 – more information on the awards research methodology at https://mozo.com.au.}

What customers say about RACV Home Insurance

Recent customer comments about their positive digital experiences on RACV's website include:

'I've tried a lot of companies for an insurance quote. RACV was comprehensive and easy to use.'

'RACV have always had a well-respected name. It was a seamless experience and very easy to navigate.'

<sup>The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 230039 receives commission for each policy sold or renewed. Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. 227678.

*Unless you have chosen to remove Flood, Rainwater run-off or Storm Surge cover where we have identified your home at risk of flooding. Other conditions apply including that damage caused by actions of the sea is not covered.</sup>

^{**The Multi-Policy Discount and Years of Membership Benefits exclude Travel, Business and Farm Insurance products. To qualify for the Multi-Policy Discount, you must hold two eligible RACV Insurance policies. For further details, see the Premium, Excess and Discounts guide at racv.com.au. Discounts will only be applied until any applicable minimum premium is reached. On renewal, any increases or decreases in your premium may be limited by factors such as your previous year’s premium. You may not save more with more eligible policies and by staying with RACV Insurance longer if a minimum premium is reached, or limits have been applied to increases or decreases in your premium.}