From June 2020, the following changes will apply:
Emergency Roadside Assistance, Emergency Home Assist and Personal Membership products
- We’ll no longer be processing recurring direct debit payments on the 29th, 30th and 31st day of every month.
- If your direct debit is currently processed on those days, your direct debit payment will now be processed on the 1st day of the following month.
- If the change doesn’t suit you, call us on 13 72 28 to choose another day of the month to update your direct debit cycle.
Motor Insurance and Home Insurance products
- We’ll no longer be scheduling new recurring direct debit payments on the 29th, 30th or 31st day of every month.
- If your direct debit is currently processed on the 29th, 30th or 31st day of every month, we will continue to process on these dates – however for all new direct debit set ups or amendments to your direct debit payment date, you will need to select another day of the month as your recurring payment date.