24-hour overseas emergency assistance

If something unexpected happens while you are overseas, we want to ensure we can help make it as stress free as possible. The team of emergency assistance experts will help you. 

All international RACV travel insurance policyholders have access to the 24 hour assistance team 24 hours a day, 365 days a year. They are just a phone call away. 

If you:

  • are hospitalised; or
  • you are being treated as an outpatient and the total cost of any consultation or treatment will exceed $2,000,

you, or a member of your travelling party, should contact +61 2 8055 1699 as soon as reasonably practicable.

Reverse charges accepted from the overseas operator on +61 2 8055 1699.

The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. Royal Automobile Club of Victoria (RACV) Ltd AR 001243563 is an authorised representative of the issuer and receives commission for each policy sold or renewed. RACV Travel Insurance issued by Tokio Marine & Nichido Fire Insurance Co., Ltd ABN 80 000 438 291 AFSL 246 548. Terms & conditions apply, refer to the PDS.