24-hour overseas emergency assistance

If something unexpected happens while you are overseas, we want to ensure we can help make it as stress free as possible. The team of emergency assistance experts will help you. 

All international RACV travel insurance policyholders have access to the 24 hour assistance team 24 hours a day, 365 days a year. They are just a phone call away. 

Please be aware too that if you are hospitalised or receiving outpatient treatment exceeding $A2000, you must make contact using the emergency assistance numbers below as soon as possible.

Reverse charges accepted from the overseas operator on +61 2 8055 1699.

Travel alerts, claims and policy documents

Terms and Conditions

Any financial advice provided by RACV which is set out above is general in nature only, and does not take into account your objectives, financial situation or needs. Because of this, you should, before acting on the advice, consider the appropriateness of the advice, having regards to your objectives, financial situation and needs. You should obtain the RACV Travel Insurance Product Disclosure Statement (PDS) and consider it before making a decision about whether to acquire RACV Travel Insurance.

Where it provides financial services in relation to RACV Travel Insurance (such as financial advice or arranging for the issue of insurance), Royal Automobile Club of Victoria (ABN 44 004 060 833 AR 001243563) is acting as an Authorised Representative of the issuer of the insurance, Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548).